Our Commitment to Accessibility
At Ace Interviews, we firmly believe that everyone should have equal access to information and services, regardless of ability. We are dedicated to providing a website that is accessible to the widest possible audience, including people with disabilities. We are actively working towards meeting and exceeding accessibility standards to ensure a seamless and inclusive online experience for all our users.
This accessibility statement outlines our ongoing efforts to create an accessible website and details the measures we have taken to improve accessibility.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Ace Interviews is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We are actively working to achieve full conformance with WCAG 2.1 Level AA and are committed to ongoing improvements to our website's accessibility.
Measures Taken to Improve Accessibility
Ace Interviews has taken the following measures to ensure accessibility of our website:
- Semantic HTML: We use semantic HTML elements to structure our content, providing clear meaning and context for screen readers and other assistive technologies.
- Alternative Text: We provide alternative text descriptions for all images and non-text elements, allowing users who cannot see the images to understand their content and purpose. All images are thoroughly described, considering the context in which they appear.
- Keyboard Navigation: Our website is designed to be fully navigable using a keyboard, ensuring that users who cannot use a mouse can still access all content and functionality.
- Color Contrast: We maintain sufficient color contrast between text and background colors to ensure readability for users with low vision or color blindness. We use a color contrast checker to ensure compliance with WCAG guidelines.
- Resizable Text: Users can easily resize the text on our website without loss of content or functionality.
- Clear and Consistent Navigation: We provide clear and consistent navigation menus and links to help users easily find their way around the website. The navigation is designed to be intuitive and user-friendly.
- Forms Accessibility: All forms on our website are designed with accessibility in mind, including appropriate labels, instructions, and error messages.
- Video Captions and Transcripts: We provide captions and transcripts for all video content to ensure accessibility for users who are deaf or hard of hearing.
- ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to enhance the accessibility of interactive elements and provide additional information to assistive technologies.
- Regular Audits: We conduct regular accessibility audits of our website to identify and address any accessibility issues. We use automated testing tools and manual reviews to ensure ongoing compliance.
- User Feedback: We actively solicit user feedback on the accessibility of our website and use this feedback to inform our ongoing improvement efforts.
Exceptions
Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known exceptions and planned remediation actions.
- Third-Party Content: Some content on our website may be provided by third-party vendors. While we strive to work with vendors who are committed to accessibility, we cannot guarantee the accessibility of all third-party content. We are working with our vendors to improve the accessibility of their content.
- Older Documents: Some older documents may not be fully accessible. We are working to remediate these documents or provide alternative formats. If you encounter an inaccessible document, please contact us, and we will provide you with an accessible version.
Feedback and Contact Information
We welcome your feedback on the accessibility of Ace Interviews' website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Ace Interviews Pty Ltd
Level 10, 201 Sussex Street
Sydney NSW 2000, Australia
Phone: (02) 8005 4321
Email: accessibility@aceinterviews.com.au
We will respond to your feedback as quickly as possible and will take appropriate action to address any accessibility issues.
Technical Specifications
Accessibility of Ace Interviews relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
- ARIA
These technologies are relied upon for conformance to the accessibility standards used.
Assessment Approach
Ace Interviews assessed the accessibility of this website by the following approaches:
- Self-evaluation: The website was self-tested by Ace Interviews' internal development team.
- External evaluation: The website was tested by an independent accessibility consultant.
- Automated testing tools: We use automated testing tools such as WAVE and Axe to identify accessibility issues.
- Manual testing: We perform manual testing using screen readers and keyboard navigation to ensure accessibility for users with disabilities.
Formal Complaints
If you have a formal complaint regarding the accessibility of this website, please provide a detailed description of the issue, the URL of the page where the issue occurred, and your contact information. Send your complaint to:
Ace Interviews Pty Ltd
Level 10, 201 Sussex Street
Sydney NSW 2000, Australia
Email: complaints@aceinterviews.com.au
We will investigate your complaint and take appropriate action to address the issue.